The VILLAGE OF ALERT BAY is seeking an experienced ICBC AUTOPLAN SALES and DRIVER LICENSING SPECIALIST.
The successful candidate must have certification in Autoplan Essentials (ICBC) and be familiar with Policy Centre. Candidates must also have certification in Drivers Licensing and have experience with DSCS.
If the applicant pool does not yield a candidate with the certification, then candidates with relevant applicable experience or training will be considered.
We are looking for a knowledgeable insurance professional capable of advanced problem solving and working independently.
Duties will include:
Processing transactions in Policy Centre (as well as some in ADC)
Processing Drivers Licensing transactions
End of day batch processing
Liaising with Vancouver Island Autoplan Broker Sales and Driver Licensing managers to ensure that Alert Bay is delivering product and services in a manner conducive to ICBC practices.
Knowledge and Skills applicable to the role include:
Familiarity with acts, regulations, policies, procedures and guidelines related to licensing to process transactions and procedures related to cash handling and revenue transactions.
Use of computer applications to enter, retrieve, analyze data, perform job functions and procedures and edit a variety of reports
Desired Communication/Interpersonal skills include:
Ability to effectively explain ICBC and Driver Licensing products
Dealing with challenging customers in a calm and professional manner
Responding to a variety of enquiries from the public, business community, government and community agencies on issues related to ICBC and Driver Licensing
This is a permanent, full-time position which reports to the municipality’s Chief Administrative Officer. The role make include municipal-related work as/when required.
Submit cover letter and resume to email@example.com by 4:00PM on April 17, 2017.
For more information on our community, or complete job description please refer to our website at www.alertbay.ca. The Village of Alert Bay thanks all applicants for their interest in applying for this position, however, only those selected for an interview will be contacted.